Legal
Account and Data Deletion
My Coffee Shelf is published by Nisshagen Advisory AB. You can delete your account and its data at any time, from inside the app or by emailing us. This page explains how, what is removed, and what is kept.
1. Delete from inside the app
- Open My Coffee Shelf on your device.
- Go to the Profile tab.
- Tap Delete account.
- Confirm when prompted. You will be asked twice, because it cannot be undone.
Your data is erased immediately. There is no recovery period and no way to restore it afterwards.
2. Request deletion if you no longer have the app
If you have uninstalled My Coffee Shelf or cannot reach the Profile tab, email hello@mycoffeeshelf.com from the address associated with your account, with the subject line Delete my account. We will process the request within 30 days and email you to confirm it is done.
3. What is deleted
- Your account information, including email address and user ID
- Your bags and shelf history
- Your brew log, including ratings, notes and photos
- Your equipment and its care history
- Your saved cafes
- Your own drink recipes
- Your shopping list
- Every photo you have uploaded from the app
4. One thing to know about your sign-in
Your sign-in is shared across the My Shelf family of apps, so the same login also works in My Bar Shelf. Deleting your My Coffee Shelf account always erases all of the coffee data listed above. If you also use My Bar Shelf, the login itself stays active so that your bar shelf is not destroyed along with it.
To remove the login entirely, delete your account in every shelf app you use. The app tells you which case applies to you when the deletion completes, and if the login cannot be removed automatically you can email us and we will remove it for you.
5. Export your data first, if you want it
Before deleting, you can download everything we hold about you. In the app, go to Profile and choose the data export option. We will send you a link to a file containing your account data. Deletion is permanent, so export first if there is anything you want to keep.
6. What may be retained, and for how long
- Anonymised, aggregated usage data, used to improve the service. Retained indefinitely. It cannot be linked back to you.
- Purchase and subscription records, for tax, accounting and refund obligations. Retained for up to 7 years, as required by the Swedish Bookkeeping Act (Bokföringslagen).
- Crash and diagnostic logs, which contain no personal identifiers. Retained for up to 90 days, then automatically purged.
- Records needed to demonstrate compliance with a legal request. Retained for as long as the law requires.
Note that purchase records are held by Apple and Google as the sellers of any subscription. We cannot delete those on your behalf, and cancelling a subscription is done in your App Store or Google Play account settings.
7. Questions
If anything here is unclear, or a deletion request has not been actioned, email hello@mycoffeeshelf.com and a person will reply.
Nisshagen Advisory AB, Stockholm, Sweden.